HIGH COMMISSION OF INDIA
SINGAPORE

1. Corrigendum to RFP dated 8 January 2016 on Outsourcing of Consular, Passport and Visa Services

As per the para 12(f) of the RFP dated 8 January 2016 on outsourcing of Consular, Passport and Visa services, the bidding companies have to submit ISO 23026-2015 (or equivalent) for website quality certification besides the other two certificates for quality management and IT related services. 

2. In modification of the above, it has been decided by the competent authority that the ISO Certificate for website quality can be submitted to the High Commission of India, Singapore within three months from the date of award of Contract. During the period of Contract, the Service Provider is fully responsible for the integrity and security of the website.

3. If the Service Provider does not submit the requisite certificate within the prescribed period, the High Commission of India, Singapore will impose a fine of US $500 per day up to a maximum of 30 days after which Mission has the right to terminate the Contract and encash the Bank guarantee for premature termination of Contract unless the competent authority relaxes the provisions of penalty after considering reasons for delay.

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