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Before You Apply Passport & Consular

Before You Apply

General Information Regarding Passport Services

PUBLIC NOTICE

Applications for passport related services should be submitted in person at the designated Passport Application Centres appointed by the High Commission. (Please visit https://www.blsindia.sg/ for more details.)

The High Commission of India (HCI) does not normally accept applications for passport at its premises, except through a limited number of appointments. These are available for both non-tatkaal and tatkaal services. For non-tatkaal services, applicants will be served at the BLS counter in HCI (Service charges are payable to BLS). For all ‘Tatkaal’ services, additional Tatkaal fees are applicable at HCI Counters. The appointments can be booked at: www.hcisingapore.gov.in, by clicking on the tab: Online appointment System for Consular Services, or www.hcisingapore.gov.in/appointmenthome 

In exceptional and dire emergencies, we make efforts to provide services even outside normal working hours. An Additional fee is payable for such emergency services. In case of an emergency during public holidays or beyond working hours, we can be reached at +65 62382538. This is a number meant for emergencies; so please use it with discretion.

Kindly note that all fee is payable in CASH at the High Commission and at the Passport Application Centres. Facility for payment by credit card/NETS is not available (but we are making efforts to introduce such a facility in the near future). The nearest ATM is in SP Services Building (111, Somerset Road) and at SCAPE Building 2nd floor. Please look at the fee table for various services and bring the required cash for the service you require.

Facilities for taking instant photographs, photocopying and coin exchange are available on payment basis at the High Commission premises.

For details of passport related services and the relevant applications, please visit our website www.hcisingapore.gov.in and if you have any questions relating to the information available there, please send us an email at passport.singapore@mea.gov.in or at visa.singapore@mea.gov.in depending on which service you require.

Passport – Related Services Rendered and How to Avail Them:

Passport Renewal/Fresh Passport
Fresh Passport for New Born Children
Lost or Damaged Passports
Change of Particulars in the Passport
Emergency Certificate
Police Clearance Certificate (For Indian Nationals)
Renunciation of Indian Citizenship/Surrender Certificate

Global Entry Programme (GEP) Application for Indian Citizens

REGISTER APPLICATION FORM ONLINE THROUGH THE FOLLOWING LINK FOR ALL PASSPORT RELATED SERVICES (e.g., Passport Renewal/PCC/SC)

Apply Here: https://embassy.passportindia.gov.in/

Eligibility Criteria for Passport Related Services (Who can Avail)

Indian Nationals/Expatriates who are working or residing in Singapore with valid residential status (Permanent Resident, Employment pass, Work Permit holder, long term visit pass holders and Visitors whose passport is damaged, expired or lost) are eligible to obtain Passport-related Services at the High Commission of India, Singapore, and at any one of the Passport Application Centres authorized by the High Commission (managed by M/s. BLS International). Applicants on short-term visit status in Singapore are not eligible for passport or visa services at the High Commission.

Services available only at HCI Singapore and not at Passport Application Centres

Issue of travel documents (Passport and Emergency Certificate) in lieu of Lost/Damaged Passports of visitors. In such cases, please apply for an appointment directly at the High Commission.

For all passport related services, application should be submitted in person at any one of the Passport Application Centres authorized by the High Commission, or at the High Commission (where relevant; please refer to Public Notice above for details)

(I)Passport Services (listed below)

1. Passports Valid for Less than Six Months/ Exhaustion of Passport Pages

2. Fresh Passport for New-Born children

3. Passport for Minors

4. Lost / Damaged Passport

5. Change of Passport particulars (Name, Address, Date of Birth,  Appearance)

6. Re-issue of Handwritten Passports (as Machine-Readable ones)

7. Emergency Certificate

(II)Police Clearance Certificates (for Indian nationals)

(III)Renunciation of Citizenship/Surrender Certificate

(IV) Global Entry Programme (GEP) for Indian Nationals

Standard Documents for all Passport Related Services:

Documents required for Passport Renewal: Following documents are required to be submitted along with the passport application form, which can be registered online via the following link https://embassy.passportindia.gov.in/. A print-out of the registered application form, along with one recent coloured photograph with white back ground, size (51mm x 51mm) and taken within the last 6 months, duly signed in the appropriate column, a copy of the existing (or expired) Indian Passport, valid residential status proof (NRIC/EP/SP/DP/WP) in Singapore (along with validity page), are required to be submitted, with the originals produced for verification, if asked for.  

For fee details for various services, please click on the ‘Passport & Consular’ or the ‘Download Centre’ tab at the top of the HCI website homepage, and select the required option from the drop-down menu.

Processing times for all Passport services are between 5-8 working days. However, for Lost/Damaged Passports, Change of Particulars, Police Clearance Certificates (PCC) and Emergency certificates, we are unable to indicate a clear timeline, as these services require police verification in India. To give a broad indication, the average turnaround time for these services is 30-40 days (estimated), subject to clearance from the concerned police authorities in India. Tatkaal passport services (where permitted) take a maximum of three working days.

For details on documents required for tatkaal service,  Please Click here.... 

Photograph Requirements

Photograph Guidance for Applicants (pdf) 

1. Emergency Issue of Passports for Renewal/Exhaustion of Passport Pages

The Application needs to be first registered online and then a print–out of the Application for Emergency Issue or Renewal of passport should be submitted in person at the High Commission, by booking an appointment online.

Tatkaal service is available for issuance of a passport within three working days or earlier, based on the nature of emergency, provided there is no bar/restriction against the applicant and bona fide urgency is established. Applications may be submitted through authorised service centre.

The passport application form can be registered online via the following link https://embassy.passportindia.gov.in/

For an applicant who wishes to submit their application under TATKAAL scheme, he/she shall be required to submit 03 supporting documents (for minor applicant 02 supporting documents) from among those listed in the government’s gazette notification, in addition to the print-out of the registered application form. For the list of documents accepted, please refer to the attached notification. Please Click here... 

Passports Valid for Less than Six Months

Indian citizens travelling on Passports which may expire in less than six months should renew their passports, before any travel (except for Indian national traveling from Singapore to India), to avoid inconvenience at immigration check points.

Exhaustion of Passport Pages

Please check your passport to ensure that you have enough (at least two blank) pages for visa. There is no provision for attaching additional pages to your existing passport; you will be required to apply for re-issuance of your passport, following standard procedures. 

2. Fresh Passport for New Born children

Additional documents required: In addition to the documents listed above for adult applicants, application form should be submitted by either parent, along with originals and copies of the Indian Passports of parents, Identity Card (NRIC/EP/SP/DP/WP) along with the validity page, Birth Certificate of the child, Parent’s marriage certificate and a copy of registration of birth of a minor child at an Indian Embassy or Consulate under section 4(1) of the Citizenship Act, 1955 using the following link:

https://indiancitizenshiponline.nic.in/Home2.aspx?formcode=09

3. For renewal of passports of minors: In addition to the documents listed above for adult applicants, copies of parent’s passports and valid residential status proof (NRIC/EP/SP/DP/WP) for Singapore (along with validity page), may also be submitted, along with the originals for verification.

For a minor Child, when parents obtain a foreign nationality, he/she is not entitled to retain his/her Indian Passport and has to surrender the passport immediately after acquiring another nationality.

The applicant who has not completed 21 years of age - Ensure that the following undertaking should be filled and signed by both the parents and enclosed along with the child passport application while submission.

4. Lost or Damaged Passports

An Indian national resident in Singapore who has lost his/her passport may apply for a new passport at any of the authorised consular service centres (managed by M/s. BLS International).

Additional documents required (for Lost Passports)

In addition to above mentioned documents for reissue of passports, a copy of the lost Indian Passport, may also be submitted, along with the original supporting documents for verification. A copy of the local police report intimating loss, duly sealed and signed by the police authority is also required. In the case of work-permit holders, a company letter is also to be furnished along with the application, police report and photocopies of the supporting documents.

Processing time: 30-40 days (estimated), subject to clearance from the concerned police authorities in India.

Documents required (for Damaged Passports)

In addition to the above-mentioned documents for reissue of passports, a copy of the existing (Damaged) Indian Passport, may also be submitted, along with the original documents for verification. In the case of work-permit holders, a company letter is also to be furnished along with the application, police report and photocopies of the supporting documents.

Processing time: 30-40 days (estimated), subject to clearance from the concerned police authorities in India.

5. Change of Passport Particulars: In addition to above-mentioned documents for reissue of passports; applicants are required to produce the following documents in the case of change of particulars such as change in name, date of birth, place of birth, appearance, address, addition and deletion of spouse name etc. In all such cases, the applicant is required to apply for a re-issue of the passport with the changed particulars.

Change of Minor child’s particulars: In addition to the above-mentioned documents for reissue of passports, a copy of the parent’s passport and valid residential status proof (NRIC/EP/SP/DP/WP) in Singapore (along with validity page), may also be submitted, along with the originals for verification.

A Deed-poll from a Singapore lawyer, along with the updated birth certificate issued by ICA in the case of a change of name for the child born in Singapore, within the five-year validity of the passport issued in Singapore.

Change in Name: Following marriage, remarriage or divorce, except details provided by the applicant in the application, no proof of marriage/dissolution of marriage or any court orders/decree would be required in the following cases:

(a) An applicant applying for re-issue of passport for incorporation of the name of his/her spouse; (b) A woman applying for change of name/surname in existing passport due to marriage;

(c) Divorcees applying for change of name or for deletion of spouse’s name in existing passport; (d) Re-married applicants applying for change of name/spouse’s name in passport.

In other circumstances for change of name, the applicant (both male and female) should furnish, the following, to establish that the applicant has actually changed his/her name:

(i) clippings of two local newspapers or the Gazette notification of the concerned State Government, as the case may be;

(ii) at least two public/school documents issued in the desired name to ascertain that the applicant has actually changed his name.

(iii) In case of NRI applicants and their dependent family members who have been staying abroad on long term permanent or work visa/permit, two public documents issued by the local government/local school/educational institution where the student is enrolled may be accepted.

The following cases will be considered as name change and the documents listed above for name change will be required to be submitted:

(i) Married woman wishing to revert to maiden name when not divorced or widowed;

(ii) Change of name upon attaining adulthood from childhood;

(iii) Minor change in name; and

(iv) Change/addition of surname.

 The following cases will not be considered as name change, for the purposes for documentation:

(i) Spelling correction/change of spelling which phonetically does not result in change in name (e.g., D’souza to De Souza);

(ii) Variation of a name as mentioned in Birth Certificate (e.g., Sanjiv to Sanjeev)

(iii) Shifting of words/changing arrangements of various parts of existing name without inserting/ deleting any words /letters in the existing name (e.g., Parmeshwaran Shiva Kumaran to Shiva Parmeshwaran Kumaran). The most recent name as shown in at least a couple of personal documents, educational certificates etc. issued by Government authorities are to be submitted in such cases.

(iv) Splitting of given name into first name and surname may be allowed subject to production of at least two public documents in the said name.

 Change in date of birth: In addition to the above-mentioned documents for reissue of passports, please submit a copy of DOB proof, along with the originals for verification. Proof of Date of Birth can be a School or College Certificate or a Birth Certificate.

Change in place of birth: In addition to the above-mentioned documents for reissue of passports, please submit a copy of the proof of place of birth, along with the originals for verification.

Change in Address: In addition to the above-mentioned documents, please submit a copy of proof of the address desired, along with the originals for verification. For a change of address: please submit a copy of your Aadhar card, PAN card, Telephone bill, bank statement, or spouse passport copies.

Change in addition and deletion of spouse name: In addition to the above-mentioned documents for reissue of passports, please submit a copy of proof of your marital status, along with the originals for verification.

6. Note for Handwritten Passports

The International Civil Aviation Organization (ICAO) had set a deadline of 24th November, 2015 for globally phasing out all non-Machine-Readable Passports (MRPs). From 25th November 2015 onwards, foreign Governments can deny Visa or entry to any person travelling on a non-Machine-Readable Passport.

The Government of India has been issuing Machine Readable Passports since 2001. However, Passports issued before 2001, and particularly those issued during mid-1990s with a validity of 20 years will fall in the category of non-MRPs. All handwritten passports with pasted photographs are considered non-MRPs.

Indian citizens residing abroad and holding such passports or those Indian Citizens whose passports’ “Date of Expiry” has been extended through an endorsement in their passports with validity beyond the 24th November, 2015 are advised to apply for re-issue of their passports in order to avoid any inconvenience in obtaining valid visas or international travel document.

7. Emergency Certificate

Documents required (Tourists)

In addition to the above-mentioned documents for reissue of passports, please submit Special Pass issued by the Immigration & Checkpoints Authority (ICA), Visitor Service Centre, ICA Building (near Lavender MRT, Kallang).

Tourists who have lost/damaged their passport would be considered for an Emergency Certificate (EC). An EC is a one-way travel document valid only for the return trip back to India and is issued after the High Commission is satisfied about the bona-fides of the applicant. Once back in India, the applicant may approach the passport office which had issued the original passport, for issuing a new passport on production of the EC.

Processing time: 2-3 working days.

Documents required for Emergency Certificate

A print-out of the Online registered application form, along with two recently-taken (within the last 6 months) coloured photographs with white back ground, size (51X51mm), duly signed in the appropriate column. Copy of the lost/damaged/expired passport, and the valid visit pass/special pass should be submitted, along with originals for verification. For lost passport cases, in addition to the above, a copy of the police report duly stamped and signed by the police authority should be submitted (or a digitally/e-signed report, as the case may be).

(II)Police Clearance Certificates (for Indian nationals)

Application for Police Clearance Certificate (PCC) should be submitted in person at any one of the Passport Application Centres authorized by the High Commission (Managed by M/s. BLS International).

This document is issued to Indian nationals who apply for a PCC at the High Commission, certifying their conduct as per available police records for the period pertaining to the applicant's stay in India. For Police Clearance Certificate for Indian nationals, the application form can be registered online via this link https://embassy.passportindia.gov.in/  and a print-out should be submitted along with the following documents.

 Documents required: 

  • Print-out of the online registered Police Clearance Certificate Application form
  • Passport size colour photograph.
  • Original passport and Singapore NRIC/EP/WP/SP card, along with the validity page.

PCC could take several weeks, as it can only be issued after receipt of fresh police verification on the PCC application. This will apply to all categories of applicants. Applicants may be advised to apply well ahead of time, as issue of PCCs would only be done after due Police Verification. The average timeline for issuance of a PCC is about 30-40 days (estimated), subject to the receipt of police clearance from India.

Note : Further, if an Applicant, while applying for the PCC is providing details which are different from details available in the passport currently held by him/her, he/she has to first apply for re-issue of the passport with the changed particulars. Only after re-issue of passport with the changed/existing particulars, can a PCC application be submitted.

(III)Renunciation of Citizenship/Surrender Certificate

Application for Change of Citizenship should be submitted in person at any of the Passport Application Centres authorized by the High Commission (managed by M/s BLS International)

Documents required: The Surrender certificate application form can be registered online via the following link https://embassy.passportindia.gov.in/

You would also require:

  • A recent colour photograph of size 2inch X 2 inch (51 X 51 mm) with a white background, taken within the last 6 months.
  • Existing Indian Passport
  • Identity Card (NRIC&REP/EP/SP/DP/WP) for Singapore (along with the validity page), and photocopies of these documents.
  • Letter from ICA (For Singapore Citizenship), or Citizenship Certificate from the country concerned.

Change of Citizenship

The Constitution of India does not permit holding of dual nationality by Indian nationals. As and when an Indian national obtains a foreign nationality/citizenship, he/she is not permitted to retain his/her Indian Passport and has to surrender his/her passport.

On acquisition of foreign citizenship, all Indian nationals should surrender the passport (if acquired before 31/05/2010) or renounce citizenship (after 31/05/2010).

Minors who have acquired citizenship (including Certificate of Citizenship) and have obtained a foreign passport must surrender their passport (if acquired before 31/05/2010) or renounce citizenship (if acquired after 31/05/2010). 

Renunciation of Indian nationality is irrevocable and due care must be exercised in making an application. Applications are to be made to the High Commission's authorised outsourced agents (M/s. BLS International). You will also be required to be interviewed at the High Commission. Please submit your request in the prescribed form for renunciation of your Indian citizenship, together with your passport and a copy of the letter from the Singapore authorities stating that you have been offered Singapore citizenship. Please bring the original letter from the Immigration and Checkpoints Authority for verification.

Minors acquiring Singapore Passports also have to cancel their Indian Passports. Indian nationals acquiring citizenship from countries other than Singapore have to bring their passport for cancellation with documentary proof for acquisition of citizenship of the country concerned.

Your request will be processed in five working days, inclusive of an interview in the High Commission. Relevant entries for renunciation will be made in the Indian passport database. You will then be given a letter stating that your Indian passport has been cancelled and that you are no longer an Indian citizen. Your cancelled passport will also be returned to you so that you can get any relevant visas transferred on to your Singapore passport from the respective embassies.

A mandatory penalty would be imposed if a person (including a minor), after acquisition of foreign nationality, retains the Indian passport beyond three years or travels on it beyond the grace period of three months, on a passport whose final validity expired on or after 01/01/2005.

This service can be applied for, at the outsourced service agents (M/s. BLS International)

After you receive your Singaporean passport, you may apply for an Overseas Citizen of India (OCI) Certificate, to obtain a life-long visa for India.  

(IV) Global Entry Program (GEP) For Indian Nationals

Applications for the US Global Entry Programme (GEP) can be submitted through the Global Passport Seva Portal (GPSP) at https://embassy.passportindia.gov.in/. Please follow the steps outlined below:

Step 1

Indian citizens applying for GEP may submit their application in the US Customs and Border Protection website https://ttp.dhs.gov.

 Step 2

The applicant has to take a print-out of the application submitted online, the completed US Customs and Border Protection form, along with the required documents i.e., Copy of your current passport, valid residential status proof (NRIC/EP/SP/DP/WP) in Singapore (along with validity page) and the fees applicable, and submit them in person at the designated Passport Application Centres (managed by M/s. BLS International) appointed by the High Commission. 

Step 3

Please note that no queries will be entertained in relation to your GEP application status at the High Commission of India, Singapore, as the process is not controlled by us. You may contact the US CBP for further updates on the processing of your GEP application.

You can track the status of your application at: https://embassy.passportindia.gov.in/

Registering Grievances through the MADAD Portal

What kind of grievances will be dealt within the online Consular Services Management System (MADAD)?

The following categories of grievances can be registered by Indian nationals.

We will make all possible efforts to address your grievances, within the limits of our control:

· Passport Issues Abroad

· Birth Certificate

· Compensation

· Contract Problems

· Domestic Help

· Dubious Job Letter/Employer/Company

· Fraudulent Calls/Emails

· Imprisoned Abroad

· Marital Disputes

· Mortal Remains

· No Obligation to Return to India (NORI) Certificate

· Whereabouts Unknown

· Worker Abuse

· Physical Abuse

· Recruiting Agent

· Repatriation

· Salary / Dues

· Seafarer Issues

· Sexual Abuse

· Student Issues

Grievances relating to commercial matters are looked after by Department of Commerce in the Ministry of Commerce and Industry, Udyog Bhawan, New Delhi (https://commerce.gov.in/InnerContent.aspx?Id=14 ).

The grievances login page is: Login (commerce.gov.in)

How to monitor the status of your grievance?

Status of your grievance can be tracked by using the MADAD mobile application or through the Madad Portal at www.madad.gov.in

If you are not an Existing User, you may please register yourself under 'Grievant Registration (For Grievance)' and 'New Student Registration (For Student)' and get your login ID:

  1. Click 'Grievant Registration (For Grievance)' and 'New Student Registration (For Student)'
  2. Insert your details and get login ID

 Tracking grievance status using MADAD mobile application:

  1. Go to Home page of MADAD mobile application and navigate to Track Grievances
  2. Enter your Grievance ID, Captcha(Security Code) and Click Submit.

What is the mandatory information for registering grievances?

Information with regard to fields marked in red are mandatory, for effective tracking and resolution. These include:

  • Name,
  • Passport Number,
  • Date of Birth,
  • E-Mail,
  • Mobile Number,
  • Named of the Grievance Filer (if different from the person affected).
  • Recruiting Agent (where applicable)